The House of Hair
Privacy Policy.
This page is maintained by The House of Hair to answer common questions about our privacy and data practices. It describes the data we collect through our website and Shopify-powered store, and how we use, share, and protect it. If you have any questions, please contact us at info@shophouseofhair.co.
Last updated: August 4, 2026
Information we collect
We collect information you provide directly to us, such as your name, email address, phone number, shipping address, billing address, and payment details when you place an order or contact us through our site. We also automatically collect certain information when you visit our website, including your IP address, browser type, device information, and browsing behavior, through cookies and similar technologies.
When you complete a purchase, your order information is processed through our Shopify store and may include product selections, order history, and shipping details.
How we use your information
- Process and fulfill your orders, including shipping and payment processing.
- Communicate with you about your order, account, or customer service requests.
- Improve our website, products, and customer experience.
- Send marketing communications, if you have opted in to receive them.
- Detect and prevent fraud, abuse, or other harmful activity.
- Comply with legal and tax obligations.
Cookies and tracking
Our website uses cookies and similar technologies to operate the shopping cart and checkout, remember your preferences, and understand how visitors interact with our site. Some cookies are essential for the site to function, such as keeping items in your cart while you shop.
We also use Shopify's built-in analytics and reporting to understand store performance, which may use cookies to track visits and sales activity. You can manage or disable cookies through your browser settings, but this may affect certain features of the site.
How we share your information
We do not sell your personal information. We share information only with service providers who help us operate our business and website, including:
- Shopify: hosts our online store and processes orders, payments, and checkout data.
- Shipping carriers: receive your shipping address and contact details to deliver your order.
- Payment processors: handle payment transactions securely.
We may also disclose information if required by law, to protect our rights, or to respond to a lawful request from public authorities.
Security
We take reasonable measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. This includes using secure checkout through Shopify and limiting access to personal data to those who need it to perform their jobs. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
Changes to this policy
We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements. Any changes will be posted on this page with an updated "Last updated" date. We encourage you to review this policy periodically.
Contact us
If you have questions about this Privacy Policy or how we handle your personal information, please reach out to us at info@shophouseofhair.co.